Uber is a platform which gives you the power to get wherever and whenever you want to go with access to a variety of rides across the city. Uber made travelling convenient for people commuting daily. Uber mobile application is user friendly with an easy to understand interface.
Uber solves the tension of late night or early morning ride availability issues. Open the application, book your ride, the assigned Uber driver will then come and pick you up to drive you to your requested destination. There are always pros and cons to everything. Like: long waiting time for your Uber due to unforeseen reasons, online payment issues or cancellation fee issues.
Uber can charge the rider with a cancellation fee to pay the driver for his efforts, coming to the location and waiting. Where this is a right step sometimes the cancellation fee is wrongly charged. Here is how you can get a refund for the cancellation fee on Uber, follow the step-by-step guide given below.
How to get a refund for cancellation fee on Uber
Step 1: After cancellation of the trip, go to TRIPS in the menu.
Step 2: Click on the cancelled trip to see the cancellation amount. Tap on the ‘Get trip help? option
Step 3: Tap on ‘Dispute my cancellation fee’ from the given options.
Step 4: Now select Review my cancellation fee and submit.
Step 5: It will display some predefined reason, select your reason and submit.